Article 1 – Objet
These Terms of Sale govern all sales of products made through the website HomieCasa, which specializes in the sale of furniture and home furnishing items for all rooms of the house, to consumers.
Any order placed on the website implies full and unconditional acceptance of these Terms of Sale by the customer..
Article 2 – Seller Identification
The website HomieCasa is operated by a company whose full legal information is available in the Legal Notice section of the website.
Contact email : [email protected]
Article 3 – Products
The products offered for sale are those displayed on the HomieCasa website at the time of consultation by the customer.
Each product is presented with a description intended to inform the customer of its essential characteristics. Product images are provided for illustrative purposes only and are not contractually binding.
Article 4 – Prices
Prices are indicated in euros (€), all taxes included (VAT), excluding delivery costs.
HomieCasa reserves the right to modify prices at any time. However, the price applied to the customer is the one in effect at the time the order is validated.
Article 5 – Orders
Orders are placed directly on the HomieCasa website.
Any order constitutes acceptance of the prices, product descriptions, and these Terms of Sale. An order confirmation is sent by email to the address provided by the customer.
HomieCasa reserves the right to refuse or cancel any order in the event of a previous dispute with the customer.
Article 6 – Payment
Payment is due immediately upon placing the order.
Accepted payment methods are those indicated on the website at the time of purchase. Payment transactions are secured using encryption protocols in accordance with current standards.
HomieCasa does not have access to customers’ banking information at any time.
Article 7 – Delivery
Products are delivered to the address provided by the customer during the ordering process.
Delivery times are given for informational purposes only. Delays in delivery shall not give rise to compensation, except where required by applicable law.
Delivery costs are specified before the final validation of the order.
Article 8 – Right of Withdrawal
In accordance with applicable regulations, customers have a 14-day withdrawal period from the date of receipt of the products, without having to justify their decision or incur penalties.
Products must be returned in their original condition. Return shipping costs are borne by the customer, unless otherwise stated.
Any withdrawal request must be sent to : [email protected]
Article 9 – Refunds
In the event of a valid withdrawal, HomieCasa will refund the amounts paid within a maximum period of 14 days from receipt of the returned products.
Refunds will be made using the same payment method used for the original transaction.
Article 10 – Legal Guarantees
Products sold benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with applicable legal provisions.
Article 11 – Liability
HomieCasa cannot be held liable for damages resulting from improper use of the products purchased.
HomieCasa shall not be held responsible for any inconvenience or damage inherent in the use of the Internet network.
Article 12 – Personal Data
Personal data collected during the ordering process is necessary for order processing. Data processing practices are detailed in the Privacy Policy available on the website.
Customers have the right to access, rectify, and delete their personal data in accordance with applicable regulations.
Article 13 – Intellectual Property
All elements of the HomieCasa website (texts, images, logos, graphics) are protected by intellectual property rights and remain the exclusive property of HomieCasa.
Any unauthorized reproduction or use is strictly prohibited.
Article 14 – Governing Law and Disputes
These Terms of Sale are governed by French law.
In the event of a dispute, customers are invited to contact HomieCasa first in order to seek an amicable solution. Failing this, the dispute may be brought before the competent courts.