1. Introduction
This Privacy Policy aims to inform users of the HomieCasa website about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
By browsing the website or using its services, users agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for processing personal data is :
HOMIECASA
Contact email : [email protected]
3. Personal Data Collected
The personal data that may be collected on the website includes:
First and last name
Email address
Postal address
Phone number
Order and delivery information
Browsing and connection data (cookies, IP address, browser type)
This data is collected when the user:
places an order,
creates an account,
fills out a contact form,
browses the website.
4. Purposes of Data Processing
Personal data is collected and processed for the following purposes:
Order processing and management
Product delivery
Customer relationship management
Responding to contact requests
Improving the website and user experience
Compliance with legal and regulatory obligations
5. Legal Basis for Processing
Personal data processing is based on:
the performance of a contract (order, delivery),
the user’s consent (forms, cookies),
compliance with legal obligations,
the legitimate interests of the company (service improvement).
6. Data Recipients
Personal data is intended exclusively for HOMIECASA.
However, data may be shared with technical or logistical service providers (hosting, delivery, payment) strictly for the purpose of providing services and in compliance with GDPR requirements.
Personal data is never sold or shared with third parties for commercial purposes.
7. Data Retention Period
Personal data is retained only for as long as necessary for the purposes for which it was collected:
Customer data: for the duration of the commercial relationship and legal obligations
Contact data: up to 3 years after the last interaction
Browsing data: according to the duration specified in the Cookie Policy
8. Cookies
The HomieCasa website uses cookies to ensure proper functionality and improve user experience.
For more information about cookies, users are invited to consult the Cookie Policy available on the website.
9. Data Security
HOMIECASA implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, alteration, disclosure, or loss.
10. User Rights
In accordance with applicable regulations, users have the following rights regarding their personal data:
Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to object
Right to data portability
Users may exercise these rights by sending a request to : « [email protected] »
Proof of identity may be requested to ensure secure processing.
11. Complaints to Supervisory Authority
If a user believes that their rights have not been respected, they may lodge a complaint with the competent supervisory authority:
CNIL – French Data Protection Authority : www.cnil.fr
12. Changes to This Privacy Policy
This Privacy Policy may be updated at any time to reflect legal, regulatory, or technical changes.
The version published on the website is the one currently in force.